ginger-logo
orange-circle-iconDestinations
orange-arrow-icon
orange-circle-icon
orange-circle-iconMemberships
orange-arrow-icon
orange-circle-iconMore
orange-arrow-icon
ginger-search-icon
undefined-imgundefined-img
POPULAR HOTELS
ginger-search-icon
Login / Join
Home>
Faqs
imgShare

FAQs

The standard Check-in time is 2:00pm and Check-out time is 12:00pm.
Yes, Early arrival and late departure is available at Ginger Hotels. However, it is subject to availability of rooms and at an additional cost.
At Ginger hotels we accept a Valid Driving License, Voter ID Card, Aadhaar Card or a valid Passport as identification proofs. A Valid Visa is mandatory for foreign nationals.
If the cancellation is made online, the refund will be processed immediately. However, it may take 3-5 working days for the money to reflect in your bank account depending on the payment method used and your bank’s internal process. Alternately, you may reach out to us at 18602663333 or write to us at reservations@gingerhotels.com for any assistance.
The standard cancellation policy is as mentioned below:
  • Cancellation received 24 Hours prior to Check-in Time - No charge applicable.
  • Cancellation received between 0 Hours to 24 Hours of check-in time - 100 % Charge of one night's tariff will be applicable.
  • However, cancellation policy will differ during the blackout period and in the case of certain promotionaloffers. Kindly check the cancellation policy at the time ofbooking.
Local Id rules vary from state to state as governed by the local government authorities from time-to-time. Our guests should check with hotel before making such a booking. The hotel reserves the right to admission.
Yes, standard WiFi is included in your room tariff. However, the guests have an option of upgrading to a higher bandwidth plan at a nominal cost.
At Ginger hotels, we offer breakfast inclusive rate plan. However, our guests can enjoy a breakfast or meal upgrade on enrolment of Neupass Membership and also earn Neucoins (reward points). To know more about our Loyalty Membership program Click-Here
Ginger hotels can arrange for Airport Transfers or Car hire services at an additional cost.
Ginger Hotels provides a unique, seamless experience with smart amenities and facilities covering everything you need and nothing you don’t ! Our hotels offer community areas that are designed playfullykeeping in mind the millennial mindset offering a seamless work-play environment. The rooms are ideal for a good night’s sleep, with all the amenities thoughtfully added to give you a comfortable lean luxe experience.
Ginger Hotelsprovides the following amenities and facilities at the hotel:
  • Seamless WiFi
  • Restaurant
  • Laundry Service
  • Fitness Centre / Gym
  • Meeting Rooms
  • 24/7 Manned Reception
  • Rooms available for Differently Abled
  • Airport Transfers – at additional cost
  • On-The-Run Counter (Snacks & Beverages Vending Machine)* at select locations
  • Swimming Pool * at select locations.
  • Doctor On Call 
  • Kid Play Area *available at select locations.
  • EV Charging station *available at select locations.
The in-room amenities at Ginger Hotels are as follows:
  • Seamless WiFi
  • Air Conditioning
  • Television with Satellite channels
  • 24/7 In-room Dining (Select curated menu available 24/7)
  • Packaged Drinking water
  • Mini Refrigerator
  • Bath amenities (Shower Gel & Shampoo)
  • Dental Kit (at nominal cost)
  • In-room Work Space with convenient charging points
  • Iron & Ironing board on request
  • Hair Dryer on Request
  • First Aid Kit on Request
Yes, all Ginger hotels have a Restaurant. Qmin is our all-day diner where our guests can enjoy a specially curated of delicious local and comfort food. Some of our hotels also provide a Bar lounge where guests can unwind and relax. To know more click-here
Yes, Ginger Hotels Pan India have meeting rooms. There are conference and Banquet facilities available at multiple locations. Please know more click-here
Yes, Ginger hotels has a special Day-Use rate where guests can check-in and check-out between 9.00am to 6.00pm, on the same day at half the price.
Yes, at Ginger Hotels we have multiple offers available which offer meal inclusions. To know more about, click here